Privacy Policy

1. General

Adda Ceyolon operates this website to provide natural oils and wellness products. By accessing our site, you confirm that you are at least 18 years old or using the site under parental supervision.

2. Products & Orders

We strive to offer accurate information and high-quality natural oils. All products are subject to availability.

• Product descriptions and images may contain minor errors.

• You will receive an order confirmation once the order is placed.

3. Pricing & Payments

All prices are shown in Sri Lankan Rupees (LKR). Prices may change without notice.

Accepted payments may include:

• Cash on Delivery

• Bank Transfer

• Card Payment (if applicable)

If a product is mistakenly priced, we may cancel the order and issue a refund.

4. Shipping & Delivery

We aim to deliver your order as quickly as possible. Delivery times may vary depending on your location.

• Orders are usually dispatched within 2–5 working days.

• Delivery delays may occur due to courier issues or external factors.

• Delivery fees (if any) will be shown at checkout.

5. Returns, Exchanges & Refunds

Due to the nature of natural oil products, we only accept returns for damaged, leaked, or incorrect items.

• Issues must be reported within 48 hours of delivery.

• Photo or video proof is required.

• Items must be unused and in original condition.

Refunds or replacements will be processed after inspection.

6. Order Cancellations

Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.

We reserve the right to cancel any order due to:

• Stock issues

• Payment errors

• Suspicious activity

7. User Accounts

You are responsible for keeping your account login details secure. We are not responsible for unauthorized access caused by negligence.

8. Product Usage Disclaimer

Natural oils may react differently depending on individual skin types. Always perform a patch test before use.

We are not liable for:

• Skin reactions

• Misuse of products

• Using products for medical treatment

9. Intellectual Property

All content on this site—including logo, images, product descriptions, and design—belongs to Adda Ceyolon. Any unauthorized use is prohibited.

10. Limitation of Liability

We are not responsible for indirect or incidental damages resulting from the use of our website or products.

11. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or share your data except for delivery and payment processing.